Small Business Shipping terms

Starting a new small business can be challenging, and that’s not including all the new terms that come with it. We’re here to help! Our small business shipping terms guide simplifies some of the phrases you may come across when finding shipping supplies, deciding on carriers, shipping out your orders, and setting up your Moonice account.

Actual Weight –  The actual number on the scale when you weigh your package. Carriers don’t always use this number though!

Billable Weight – The weight used by the carrier to determine the cost of your shipment for services certain services. This weight can be the actual weight of your shipment or the dimensional weight of your shipment, depending on which is greater.

Branded Tracking Notification- A customized tracking email sent to customers with personalized touches such as a business logo, social media links, and fun color schemes to make your business stand out.